Operational analytics that make maintenance priorities and status easy to scan.
The VDOT MRP Web Platform is a web-based analytics platform designed to help district managers monitor inspection backlogs, track maintenance status, and prioritize work across regions. As the sole UX designer, I created a streamlined Web Platform interface that provides real-time visibility into field operations and supports data-driven decision-making for maintenance planning.
VDOT district managers and operations staff who oversee maintenance inspection programs across Virginia. These users need to quickly assess inspection status, identify backlogs, assign work, and coordinate between field teams and office operations.
District managers lacked a centralized view of inspection status and maintenance priorities. Data was scattered across multiple systems, requiring manual aggregation and making it difficult to identify urgent work, track progress, or coordinate efficiently across teams. VDOT needed a Web Platform solution that could surface actionable insights and support proactive maintenance planning.
I collaborated with the engineering team on technical feasibility and data structure, data analysts to understand reporting requirements and key metrics, and VDOT management to validate Web Platform priorities and role-based needs. Stakeholder feedback sessions helped refine the information hierarchy and ensure the design met operational requirements.
Delivered a centralized Web Platform that provides real-time visibility into inspection data and maintenance status. The design supports data-driven decision-making with clear prioritization signals and role-based views tailored to district manager workflows. By consolidating operational analytics in one interface, the Web Platform reduced manual effort and improved coordination between field and office teams.