I help organizations improve complex digital experiences by identifying where users get stuck and turning those insights into prioritized, high-impact product decisions.

I'm Destinee Young, a UX designer with a background in psychology and human-computer interaction. Every design decision I make is grounded in how people actually think, not how they're expected to. I partner with product, engineering, and stakeholders to turn behavioral insights into scalable solutions that deliver measurable results.

Most recently, I used behavioral science to get competing port operators to willingly share data, then validated it with real users. 85% found the system easy to use on their first try.

Selected Case Studies

PCIS platform: card-based shipment management dashboard for port logistics operators

Port Logistics / Government · Real Work

PCIS, Helping Ports Talk to Each Other

Simplifying enterprise case management to reduce administrative friction and cognitive load.

✓ 85% task success · 50% faster to find delays

Lead UX Designer · Figma · 8+ Mo

Figma Comp Analysis Agile User Research Section 508
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VDOT MRP mobile field inspection app: stepped inspection workflow and on-screen criteria reference

Government / Transportation · Real Work

VDOT MRP, Field Inspection App

Streamlining field inspection workflows to improve accuracy and safety in high-risk environments.

✓ 100% digital data capture with zero "slip errors"

Lead UX Designer · Figma · 8+ Mo

Figma Comp Analysis Agile User Research Section 508
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VDOT MRP operations hub: infrastructure condition scores and maintenance priority dashboard

Government / Transportation · Real Work

VDOT MRP, Operations Hub

Empowering stakeholders with real-time data to prioritize infrastructure maintenance.

✓ Real-time field-to-office operational transparency

Lead UX Designer · Figma · 8+ Mo

Figma Comp Analysis Agile User Research Section 508
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Telematics mobile prototype: vehicle alert prioritization and field data summary screens

Transportation Research · Real Work

Telematics, Mobile Decision Tool

Translating complex IoT data into actionable insights for fleet operational efficiency.

✓ Mobile-first field research tool

Lead UX Designer · Figma · 8+ Mo

Figma Comp Analysis Agile Functional Analysis
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Studio88 Keys website: homepage hero and lesson pricing pages for a piano studio

Music Education / Small Business · Freelance

Studio88 Keys, Freelance Web Design

McKenzie was growing her piano studio entirely through word of mouth with no website and no way for prospective families to learn about the studio on their own time.

I designed and built a full 7-page marketing site in Figma and Framer: warm, conversion-focused, with transparent pricing and a founder-forward story that builds trust before the first call.

✓ Full 7-page site · Figma to Framer production build

Web Designer (Freelance) · Studio88 Keys

Figma Comp Analysis Framer
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How I Work

Every project starts with understanding your users and their context before I touch a design tool.

01

Research

Stakeholder interviews, task analysis, competitive audits, behavioral observation. I map what people actually do, including the workarounds and friction points that documentation misses.

02

Design

Wireframes, prototypes, design systems. Every decision traces back to a research finding. I design for the real context of use, whether that's a busy parent on a phone or a field technician under time pressure.

03

Validation

Usability testing, heuristic evaluation, iteration. I watch where people hesitate, what they misread, and what the patterns reveal about the design's assumptions, then prioritize what to fix first.

04

Accessibility

WCAG 2.1 AA standards, Section 508 for government work. I build accessibility into the architecture from day one, not bolted on at the end.

Currently: UI/UX Designer at Leidos, designing human-system interfaces for government transportation and logistics programs.

Previously: Human Factors Research Scientist at Leidos, eye-tracking systems, driving simulators, controlled behavioral studies.

About me